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Privacy Policy - Inpro Analytics

Last Updated: August 28, 2025

At Inpro Analytics OG (“we” or “us”), the protection of your personal data is our highest priority. We comply with the EU General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and all relevant European and national regulations. This policy explains how we process, protect, and use your data.


1. General Principles

We process personal data according to the principles of:

  • Lawfulness, fairness, transparency

  • Accuracy and purpose limitation

  • Data minimization

  • Limitation of storage periods

  • Integrity and confidentiality

⚠️ Please note: Certain data transfers, such as sending unencrypted emails, may not guarantee full protection against third-party access.


2. Controller / Responsible Party

Inpro Analytics OGWerk-VI-Straße 468605 Kapfenberg📧 Email: office@inpro-analytics.at


3. Recipients of Data

Depending on the purpose, your personal data may be shared with:

  • Service providers (postal services, lawyers, tax consultants, auditors, payment processors)

  • Contract processors (ensuring GDPR compliance and confidentiality agreements)

  • Third parties as required by law


4. Processing of Personal Data


4.1 Categories of Data

We may process the following types of data:

  • Personal details: Name, company, address, email, phone number, date of birth

  • Log files: IP address, browser type, operating system, referrer URL, date/time of requests

  • Payment details: Bank/credit card information

  • Appointment details: Dates, locations, titles

4.2 Website Visitors

  • What we collect: Log files (IP, browser, referrer, etc.)

  • Purpose: Stable and secure website operation, troubleshooting, and attack prevention

  • Legal basis: Legitimate interest (Art. 6 (1) f GDPR)

  • Recipient: External service providers

4.3 Contact & Communication

  • What we collect: Contact details, log files, and any information you share

  • Purpose: Responding to inquiries and follow-up communication

  • Legal basis:

    • Contract/pre-contractual measures (Art. 6 (1) b GDPR)

    • Legitimate interest in communication (Art. 6 (1) f GDPR)

  • Recipient: Service provider “Recipient No. 1”

4.4 Business Partners & Customers

  • What we collect: Personal data, log files, payment data, contract-related data

  • Purpose: Contract execution, payment processing, claims, marketing, accounting, controlling

  • Legal basis:

    • Contractual necessity (Art. 6 (1) b GDPR)

    • Legal obligations (e.g., money laundering laws)

    • Legitimate interest (business operations, marketing)

  • Note: Without required data, contracts may not be concluded or continued.

4.5 Social Media / Fanpages

  • What we collect: Likes, comments, posts, interactions, messages

  • Purpose: Communication, marketing, improving services, community engagement

  • Legal basis: Legitimate interest (Art. 6 (1) f GDPR), pre-contractual measures, or consent

4.5.2 Joint Responsibility with LinkedIn
4.6 Fonts (Webfonts)

  • What we collect: Log files

  • Purpose: Consistent website display with third-party fonts

  • Legal basis: Legitimate interest (Art. 6 (1) f GDPR) and consent

  • Recipient: External service provider (“Recipient No. 3”)

4.7 Google Maps

  • What we collect: Log files

  • Purpose: Location display and navigation

  • Legal basis: Legitimate interest (Art. 6 (1) f GDPR) and consent

  • Recipient: Google


5. Processing of Special Categories of Data

We do not process special categories of personal data (sensitive data under Art. 9 GDPR).


6. Cookies


6.1 General

We use cookies and similar technologies (e.g., pixel tags) for functionality, optimization, analytics, and marketing.

6.2 Types of Cookies

  • Essential cookies: Necessary for website operation (cannot be disabled)

  • Functional cookies: Store user settings and preferences

  • Analytics cookies: Collect usage statistics, performance monitoring

  • Session cookies: Temporary, deleted after session

  • Persistent cookies: Stored for a defined period

  • First-party cookies: Set by us

  • Third-party cookies: Set by external providers

6.3 Legal Basis

  • Essential cookies: Legitimate interest (Art. 6 (1) f GDPR, TKG 2021)

  • Other cookies: Consent (can be withdrawn anytime via Consent Manager)


7. Data Transfers to Third Countries

Transfers occur only if:

  • Adequacy decision by the EU Commission exists, or

  • Appropriate safeguards are in place


8. Data Retention

  • Data is stored as long as required for its purpose (e.g., contract execution).

  • Retention obligations under tax/commercial law may extend storage.

  • Possible retention for defending legal claims (up to 30 years under Austrian Civil Code).


9. Confidentiality

All employees are bound by confidentiality, continuing after employment ends.


10. Data Security

  • Technical and organizational measures under Art. 32 GDPR

  • SSL encryption for secure data transfer

  • Regular audits of IT infrastructure

  • Immediate notification in case of a data breach


11. Data Subject Rights

You have the following rights under GDPR:

  • Access (Art. 15)

  • Rectification (Art. 16)

  • Erasure (Art. 17)

  • Restriction of processing (Art. 18)

  • Data portability (Art. 20)

  • Objection (Art. 21)

  • Withdrawal of consent (Art. 7 (3))


12. Contact & Complaints

For questions or exercising your rights, contact:📧 office@inpro-analytics.at

You may also file a complaint with the Austrian Data Protection Authority:Barichgasse 40–42, 1030 Vienna📧 dsb@dsb.gv.at

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