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Privacy Policy

Privacy Policy – Komodo Security


Last Updated: August 13, 2025

Komodo Security (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, and team.


1. Information We Collect

We may collect the following information from you:

  • Personal Identification Details – Name, address, phone number, email address, and service-related information you provide through contact forms, phone calls, or in-person visits.

  • Service-Related Data – Details regarding your security system requirements, property information, and service history.

  • Technical Data – IP address, browser type, device information, and site usage statistics through cookies and analytics tools.

  • Payment Information – Only when required for transactions, and processed securely via trusted payment gateways.


2. How We Use Your Information

We use your personal information for purposes including:

  • Processing service inquiries and bookings.

  • Providing tailored security solutions and ongoing support.

  • Communicating updates, confirmations, and follow-up services.

  • Complying with legal obligations and industry regulations.

  • Improving our website, products, and services.


3. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it with:

  • Trusted Service Partners – For installation, maintenance, or technical support.

  • Legal Authorities – If required by law, court order, or government request.

  • IT and Hosting Providers – To ensure smooth website and email service operations.


4. Data Security

We implement industry-standard measures, including encryption, firewalls, and secure storage, to protect your personal information from unauthorized access, loss, or misuse.


5. Cookies and Tracking

Our website uses cookies to enhance user experience and track analytics. You can disable cookies in your browser settings, but this may affect certain site functionalities.


6. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.


7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data where legally permissible.

  • Opt-out of marketing communications.


8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

  • Email: info@komodosecurity.com.au

  • Phone: 0490 433 870 | 0421 532 791

  • Address: Sydney, NSW, Australia

  • Office Hours: 8:00 AM – 5:00 PM (Mon–Fri)

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