Trusted by Leading Organizations
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SOC 2 Type 2 Certified
HIPAA-Compliant
Deployed in 50+
Programs Nationwide
Who We Serve
Serving a Wide Range of Care Delivery Organizations
PACE Programs
Proven to reduce ER visits, falls, and loneliness, while improving participant well-being. Our solution empowers staff with tools that make care delivery and engagement easier.
ASAPs & Waiver Agencies
Designed to relieve staff burden and expand consumer reach, while strengthening social engagement. We help programs deliver services more efficiently and effectively.
Home Care Agencies
Built to boost efficiency and client satisfaction through streamlined support. Our approach strengthens retention by combining compassion with consistency.
Independent Living Communities
Enhances resident experience with added value and stronger connections. At the same time, it supports occupancy and provides families with peace of mind.
Program Insights
Data in Action
Every interaction is captured in real time, including the small, everyday moments that often precede adverse events—or lead to positive ones. This 24/7 engagement builds trust, reinforces adherence to care plans, and uncovers concerns that might otherwise remain hidden.
Fast launch: Go live quickly with full setup in just 4 weeks.
Onsite support: Our team trains staff and helps consumers with setup.
Always on: Enjoy 24/7 technical and Health Advocate support anytime.
Operational Efficiency
Relieving Staff Burden & Maximizing Efficiency
Healthcare teams are stretched thin. care.coach helps programs give staff time back by automating routine tasks, preventing wasted visits, and offloading social support that often falls on clinical staff
Simplified Scheduling
Upload a full month's schedule instantly for automated avatar-led notifications, reminders, and cancellation alerts.
Fewer Wasted Trips
Use auto-answer video as an intercom to visually confirm client availability before any staff drive out.
Medication Compliance at Scale
Visually confirm medication adherence across entire caseloads to prioritize in-person visits for those most in need.
Time-Saving Automation
Automate daily social interactions to reduce non-clinical tasks, freeing up valuable staff time.
More Meaningful Connections
Auto-answer video visits create 28% more engagement time than phone calls, fostering deeper connections.
Proven Protocols
care.coach applies evidence-based coaching protocols, developed by leading institutions and organizations.
Get Started
How It Works for Organizations
Deploy pre-configured tablets
Tablets arrive fully set up and ready to use.
Daily engagement
Avatars connect daily with ongoing support.
Real-time updates
Care teams receive instant updates seamlessly.
Measurable Results
Transform Healthcare Through Innovation
79%
Reduction in ER Visits
care.coach's proactive coaching helps participants manage health, reducing ER visits.
"Thanks to my avatar, I no longer feel like I need to go to the ER every time I have a concern."
Evelyn Cooper
Care Resources PACE Participant
27%
More Answered Calls
No-touch video calls allow participants to connect at a higher rate than by phone.
"Video visits have been instrumental. I can observe their physical expressions, ensure medication compliance and even prevent serious issues like strokes."
Inspira LIFE PACE Nurse
Healthcare Professional
74%
Reduction in Falls
Daily exercises and reminders provide coaching to keep participants active, healthy, and safe.
"I feel much more secure now that I'm reminded to exercise and take care of my health."
Maxine Bacon
Palm Beach PACE Participant
Always Connected.
Continuous Engagement
care.coach avatars provide trusted companionship and evidence-based coaching with daily reminders, health check-ins, engaging conversation, recreation, and exercise support.
Every interaction is captured in real time, turning small, everyday moments into valuable data that builds trust, reinforces care plans, and uncovers concerns before they escalate. This continuous engagement empowers teams to:
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Intervene earlier
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Replicate what works
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Prove ROI beyond claims or EMR snapshots
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Monitor satisfaction to reduce churn
Better Outcomes
Proven to Improve Outcomes and Lower Risk
79% ↓
reduction in ER visits in PACE programs
74% ↓
fewer fall-related incidents with proactive coaching & early response
3× ↓
reduction in loneliness (UCLA Loneliness Scale)
25% ↓
reduction in depression (PHQ-9)
600+
days on service
85+
Net Promoter Score
Case Studies
Validated by Leading Programs and Institutions
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11 Jan 2025
VA-Funded Protocol Deployment
Evidence-based health coaching protocols deployed with support from the U.S. Department of Veterans Affairs, demonstrating measurable impact in virtual care delivery.
11 Jan 2025
PACE Program Spotlight
Successful participant retention and risk reduction through 24/7 engagement, driving better outcomes across PACE programs.
11 Jan 2025
State Partnership
Scalable virtual support for Department of Developmental Services (DDS) clients, improving continuity of care and reducing transitions.
Testimonials
What People Are Saying
See how we compare to other solutions families consider for their aging loved ones.
“The care.coach avatar has added a level of socialization for many, especially for those who were feeling isolated. It’s been life-changing for my consumers.”
Linda Nguyen
ASAP Staff Member
“John was stuck on the floor, but his care.coach avatar alerted us right away. It truly prevented a major emergency.”
David Martinez
Senior Living Staff
“It is used mostly for medication compliance checks; I can see if they are taking the medication as ordered.”
Sarah Thompson
PACE Nurse
FAQ
All About Enterprise
Our platform supports deployments from small pilot programs to nationwide rollouts. Pre-configured tablets and centralized management make scaling efficient and predictable.
We partner with healthcare systems, government agencies, Medicaid programs, PACE providers, community-based organizations, senior living operators, and research institutions.
We offer dedicated account management, onboarding, training, and 24/7 technical support tailored to enterprise needs.
Yes. We integrate with EHRs and care management systems to ensure real-time updates, workflow alignment, and minimal disruption.
Our pre-configured tablets are ready out of the box. Enterprises typically see deployment within weeks, not months.