Privacy Policy
Effective Date: August 12, 2025
At care.coach corporation, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, tablet applications, and virtual care solutions.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, date of birth, emergency contacts.
Health-Related Information: Wellness data, care preferences, and other information you choose to share through our services.
Device Information: Tablet or device ID, IP address, browser type, operating system, and app usage statistics.
Interaction Data: Messages, video call logs, and activity with our care avatars (stored securely and accessible only to authorized parties).
2. How We Use Your Information
We use your information to:
Provide and improve our connected care services.
Facilitate communication between older adults, families, and caregivers.
Monitor wellness and safety (with your consent).
Personalize your care experience.
Respond to customer service requests and technical support needs.
Comply with legal requirements.
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
Authorized Caregivers and Family Members — to provide the support you request.
Service Providers — trusted vendors who assist with operations (bound by confidentiality agreements).
Legal Authorities — only when required by law or to protect someone’s safety.
4. Data Security
We implement strict security measures — including encryption, secure servers, and access controls — to protect your information from unauthorized access, alteration, or disclosure.
5. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Restrict or object to certain processing activities.
Withdraw consent at any time.
6. Cookies & Tracking
Our website may use cookies to improve your experience and analyze site traffic. You can manage cookie preferences in your browser settings.
7. Children’s Privacy
Our services are intended for older adults and caregivers, not children under 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the “Effective Date” updated.
9. Contact Us
If you have any questions or requests related to your privacy, please contact us:
care.coach corporation
Email: hello@care.coach
Phone: 1.855.437.4569
Address: 1121 East 23rd St, Lawrence, KS 66046