Last Updated: August 12, 2025

Welcome to care.coach. By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our website, services, or devices, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, you may not use our services.

2. Services Provided

care.coach provides digital companionship, wellness support, and caregiver connectivity solutions through a combination of human and AI-assisted services. The exact features and availability may vary by plan and location.

3. Eligibility

Our services are intended for adults and for caregivers acting on behalf of older adults or individuals with disabilities. You must be at least 18 years old to purchase or manage a care.coach service.

4. User Responsibilities

You agree to:

• Provide accurate and up-to-date information when creating or managing your account.

• Use our services in compliance with applicable laws and regulations.

• Not misuse, resell, or exploit the platform for unauthorized purposes.

5. Intellectual Property

All content, branding, software, and materials provided by care.coach are owned or licensed by us and protected under intellectual property laws. You may not copy, reproduce, or distribute without prior written consent.

6. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.

7. Disclaimers

• care.coach is not a substitute for medical care. Our platform provides companionship, wellness support, and connectivity, but it is not intended to diagnose, treat, or cure medical conditions.

• We make no warranties regarding uninterrupted or error-free service.

8. Limitation of Liability

To the fullest extent permitted by law, care.coach shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

9. Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in activities that harm care.coach or its users.

10. Changes to Terms

We may update these Terms & Conditions from time to time. The latest version will always be posted on our website with the updated date. Continued use of our services after changes are posted means you accept those changes.

11. Contact Information

If you have any questions about these Terms & Conditions, you can reach us at:

Email: hello@care.coach

Phone: 1.855.437.4569

Address: 1121 East 23rd St, Lawrence, KS 66046, USA